Introducing ArfinnMed's Automated Review Generation:
Elevate Your Reputation, One Patient at a Time!
In today's digital age, a physician's reputation is more important than ever. With the introduction of our innovative review generation and reputation management module, ArfinnMed empowers physicians/providers to actively shape their online image. By leveraging AI-driven sentiment analysis, we provide an effortless way for you to garner positive reviews and address any negative feedback – ensuring your practice always remains in the best light.
Automated Feedback Collection
We'll send a text message to your patients a couple of hours after their appointment, making feedback collection seamless and effortless.
AI-Powered Sentiment Analysis
Patients respond with their natural language and we instantly gauge patient sentiment and respond accordingly.
Boost Positive Reviews
When a positive experience is detected, we encourage satisfied patients to share their positive experiences through your review link.
Directly Address Concerns
For negative feedback, get more insight and address the issues head-on, maintaining patient trust.
Valuable Insights for Improvement
With every piece of feedback, find new avenues to enhance your patient care.
Frequently Asked Questions (FAQ)
Our sophisticated AI analyzes the patient's response for positive or negative cues, ensuring accurate sentiment detection. Once a response is determined negative or positive, we reply with an appropriate message to either encourage them to share their experience or get more information so that you can reach out to them directly.
The system intelligently follows up without spamming, ensuring patient experience remains optimal.
Absolutely! ArfinnMed's new module is designed to integrate seamlessly with your existing setup, ensuring a smooth experience.
No, our module is designed to be plug-and-play, seamlessly integrating with ArfinnMed’s existing system. If you encounter any challenges, our support team is always on hand to assist. The only thing required on your end is the review link that you wish to send out to the patient if they reply positively.
While the primary goal is to gauge sentiment and promote positive reviews, we recognize the importance of direct engagement. We're working on features to facilitate this, but in the meantime, you can use the feedback as a basis to reach out to patients through your usual channels.
Our module provides insights into negative feedback, giving you an opportunity to address concerns directly and improve patient care. Remember, proactive engagement can often turn a negative experience into a loyal patient relationship. We do not send out a link for a review if we detect a negative experience.